Sustainability Report 2017

It's all about people





Reflecting modern life and the evolution of society Kuehne + Nagel is committed to reconcile social and environmental responsibility with the commercial needs of their customers and shareholders. The answer is both to empower employees to give back to their communities and to articulate the longer-term commercial value of behaving responsibly.

Employee Work-Life Balance and Well-Being

Despite the relentless advance of technology, people remain the lifeblood of a forward thinking business like Kuehne + Nagel. With its 75,876 employees and 1,336 locations in 2017, Kuehne + Nagel is a truly multicultural company. As a leading logistics and supply chain company we offer modern, state-of-the-art working conditions, reflecting local and cultural requirements, and we are committed to providing a safe and healthy working environment for our employees.

People’s Diversity

Kuehne + Nagel is committed to continuously building a diverse and inclusive workplace with equal opportunities for all employees. Our strategy seeks to hire, develop and engage employees, regardless of age, gender, religion, race, physical disability or ethnicity.

Employee Relations and Engagement

In 2017, we continued to position Kuehne + Nagel as an employer of choice. The improvement of the online application tool “KN Careers” and targeted recruiting campaigns made it easier for candidates to connect with us.

Gender ratio: all employees

Gender ratio: non-management functions

  Americas EMEA Asia-Pacific
Number of employees per region 12,586 54,996 8,294

Training and Staff Development

In 2017, we launched “myKN”, Kuehne + Nagel’s new digital collaboration platform. We already see the majority of Kuehne + Nagel employees pro-actively using the platform, sharing best practices and feedback, and positively driving the further development of our collaborative culture. 


Our employees’ skills, experience and commitment are key to delivering on our business strategy. For our employees, learning and ongoing development has become more important than ever – given the rapid changes we see in our environment. Kuehne + Nagel provides numerous opportunities for personal and professional development. 


Our Learning + Development approach significantly contributes to motivation and engagement and encourages flexibility and mobility. 


We continue to roll out development programmes and training to specific target groups in order to accelerate their growth in the organisation: 


Our Global Talents started their development journey in 2017 with intensive coaching and two onsite programme modules in order to not only deepen their knowledge about strategic management but also to increase their own leadership and reflection capabilities. With the global Forwarder Certification Programme we were able to train about 500 colleagues globally and certify their expertise knowledge in logistics. 

2017 marked the launch of our new learning portal “myLearning”, the new go-to-place for learning and training in Kuehne + Nagel. It provides easy access to learning content to all employees on an ongoing basis. The new system provides access to a wide range of online-based training and other learning resources. They can choose from more than 100 online courses in several languages and 12 learning paths on topics such as “work smarter”, working in global teams or “accelerate innovation”.


Kuehne + Nagel continued to actively develop employees in 2017. More than 28,000 live and 215,000 online training sessions were organised and completed. These sessions focused on personal development on the one hand and on the other hand on industry-specific knowledge, product, process and IT skills, as well as compliance topics. Almost a third of the trainings are conducted on Quality, Safety and Health, Environment (QSHE), Security and Dangerous Goods topics, including product training, the use of new digital processes and updates of industry-specific knowledge. All our trainings are available for all employees.


Kuehne + Nagel has received a number of acknowledgements in 2017 for topics related to sustainability goals. Selected awards are:


  • Award of Recognition 2017 – Shared Best Practice Presentation “Dangerous Goods” – Slovenia
  • BGHW Prevention Award 2017 – BGHW Grand Prize 2017 “The Golden Hand” for the Logistics Training Center “LTC” – Germany
  • Employer Branding Excellence Awards 2017 – competition in the category internal campaign 2017 and Employer Branding innovation 2017 – Poland
  • Innovation and sustainable development award in Solutrans Lyon 2017 – 1st Full Electric Parking Truck in Kuehne + Nagel Villefranche/Saone – France
  • Excellent Core Partner (Gold) 2017 by HUAWEI Shenzhen – China
  • Service Excellence Award – seafreight, Sterlite Tech Logistics Meet 2017 – India
  • Sofidel Suppliers Sustainability Award: Best Supplier – for companies that obtained the highest score based on the TenP platform – Italy/Germany
  • Best Company to work for 2017, HR Asia – Singapore
  • Pharma Industry Award: Best Workplaces 2017 – Ireland
  • Award “Highlight in Safety”  by Unilever in Indaiatuba – Brazil